We are seeking Network & Security Support Engineers (24/7) to join our dynamic team. The ideal candidates will have strong fundamental knowledge of TCP/IP networking and IT/network security skills.
Specific Vendor Skills Desired :
Candidates with configuration, administration, and troubleshooting experience for the following vendors will be ideal:
- Netapp
- F5 (LTM, GTM/DNS, APM, ASM)
- Fortinet
- Palo Alto Networks
- Check Point
- Microsoft (Cloud products)
- Huawei (Routing/Switching, Security, and Storage)
- XFusion (Previously Huawei servers)
- Skills with similar vendors (Juniper, Cisco, Extreme, HPE Networking) are also useful and easily transferable.
Desired Technology Skills : NETWORK
- TCP/IP
- Routing (OSPF, BGP, EIGRP, RIP, etc.)
- Switching
- MPLS
- VPN technologies
- NGFW technologies
- IDS/IPS Solutions
- In-depth knowledge of HTTP, DNS, SSL/TLS/PKI
- Load Balancing (F5 or similar)
- Storage solutions and related technologies (CIFS, NFS)
- SAML, Kerberos, RADIUS, TACACS+
- Linux
Key Responsibilities:
- Configure, administer, and troubleshoot network and security equipment.
- Provide high-quality technical support for client incidents and service requests.
- Work closely with internal and external teams to resolve technical issues.
- Participate in on-call rotations to ensure 24/7 support.
- Required Qualifications:
- Proven experience in network and security support.
- Excellent understanding of TCP/IP networking principles and routing and switching protocols.
- Hands-on experience with technologies from the vendors mentioned above.
- Ability to work under pressure and manage priorities in a 24/7 support environment.
Additional Skills Preferred:
- Relevant certifications (e.g., CCNA, CCNP, F5 Certified, Fortinet NSE, etc.)
- Good understanding of security architectures and best practices in network security.
- Ability to analyze and resolve complex network and security issues.
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