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CX ENGINEER

  • CDI
  • Freelance
  • Rabat

RED TIC

engineer

Mission : 

  • MOVE : migration of services
  • ADD : add a new services, platform, architecture
  • CHANGE: architecture evolution or service change
  • DELETE : kill services, platform, architecture
  • Experience on the entire IP networks of Bytel engineer
  • Work with all others services impacted by the deployment: Support Team, Services Exploitation Teams.
  • Follow Bytel procedure using process and tool (all are in French)

Principals activities :

  •  Participate to Project Manager committee (weekly) engineer
  • Check and Review the architecture document provided be the engineering team (HLD/LLD or spec light, Flow Matrix …)
  • Write the method of procedure MOP (CLI, Ansible play book …)
  • Review the mop with the Cisco Tech lead first and with the Bytel leader of the Perimeter (BB, ENT, PFS, POP or DC)
  • Schedule the change during Business or Non business hours
  • Perform the change
  • Send the report with status, Log file, Mop, and if needed tasks not complete and to be schedule later
  • Troubleshoot with engineering team or final customer of bytel if needed
  • Tools to reflect the changes
  • Update weathermap/metrology Tools: Zabbix/Grafana
  • Provide others bytel entity (as support team) with all specific procedure used as for example : Node/service Isolation procedure or Service switchover procedure …
  • Inform others services (specially Support team) of what was done
     

Important skills :

  • French fluent (read, write, speak) – all docs and tools are in French.
  • Technical perimeter : Cisco, Nokia/Alcatel, F5, Fortinet, Juniper, Virtual environment as Nuage, VMWare NSX, Cisco ACI, Cisco SDA
  • The team should be able to work on all platform
  • So the sourcing of resource is important as the resources should be complementary to cover all techno/plaform
  • Scripting or Ansible knowledge
  • Metrology : Zabbix, Grafana
  • Able to write a MOP and others needed procedure as Switchover Procedure …
  • Be able to present the solution they deployed to others Bytel entities.

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